Privacy Policy

Effective Date: January 1, 2026

Sky Heating & Cooling (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information.

If you opt in to receive SMS or MMS messages from Sky Heating & Cooling, your consent and phone number may be registered under our messaging campaigns in compliance with A2P 10DLC regulations. Your information will be used solely for service-related communications, appointment reminders, support messages, and marketing communications (if consented).

We do not share or sell SMS consent data.

You may opt out at any time by replying STOP to any message.

Customer Relationship Management (CRM) & Communication Platforms

Sky Heating & Cooling uses third-party customer relationship management and communication platforms, including GoHighLevel and its associated messaging infrastructure LeadConnector, to manage customer data, scheduling, messaging, and service communications.

These platforms may collect, store, and process personal information on our behalf, including:

-Contact details (name, email, phone number)

-Communication preferences and consent records

-Appointment and service request data

-Message delivery and engagement data

-All data is processed in accordance with this Privacy Policy and subject to appropriate security and confidentiality obligations.

1. Information We Collect

We may collect the following types of information:

Personal Information

Name

Email address

Phone number

Physical address

Service details or inquiries

Automatically Collected Information

IP address

Browser type

Pages visited

Date and time of visits

Cookies and tracking technologies

2. How We Use Your Information

We use your information to:

Schedule and provide HVAC services

Respond to inquiries and customer support requests

Send service updates, reminders, or promotional messages (with consent)

Improve website functionality and user experience

Comply with legal obligations

3. Communications & Opt-Out

Users may opt in to receive communications by submitting forms on our website and checking the appropriate consent box.

You may opt out of marketing communications at any time by following the unsubscribe link or contacting us directly.

4. Sharing of Information

We do not sell your personal information. We may share information with:

Service providers assisting with operations (CRM, scheduling, communications)

Legal or regulatory authorities when required by law

All third parties are required to maintain confidentiality and security.

5. Cookies & Tracking

Our Site may use cookies and similar technologies to enhance user experience and analyze website traffic. You may disable cookies through your browser settings.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the internet is 100% secure.

7. Your Rights

Depending on your location, you may have the right to:

Access your personal data

Request corrections or deletion

Withdraw consent

Request information on how your data is used

To exercise these rights, contact us using the information below.

8. Children’s Privacy

Our services and Site are not intended for children under 13. We do not knowingly collect information from children.

9. Policy Updates

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.

10. Consent Management & Opt-out Rights

Consent Management & Opt-Out Rights

You may:

Withdraw consent for marketing communications at any time

Request access, correction, or deletion of your data

Update communication preferences

Requests can be made by contacting us directly or using opt-out mechanisms included in our communications.

12. Contact Information

For questions regarding these Terms, contact us at:

[email protected]

248-988-4414